Your rights in a social media background check

Short answer: If an employer uses an outside company to screen your social media, the Fair Credit Reporting Act gives you rights: a standalone notice and your written permission before the check, a copy of the report and a summary of your rights before any rejection, and the right to dispute anything inaccurate. Many states also bar employers from asking for your passwords.

When the FCRA applies

The Fair Credit Reporting Act covers reports from outside screening companies. When a company assembles social media information about you and furnishes it to an employer for hiring, the FTC treats it as a consumer reporting agency, and the report as a consumer report.[1] That's the situation these rights are built for.

If a hiring manager just looks at your public profile on their own, that's generally not a consumer report, so the FCRA's notice steps don't apply. Anti-discrimination laws still do.

Your rights, step by step

  1. A standalone notice before the check. The employer must tell you in writing that it may use a consumer report, in a document that stands on its own. It can't be buried in the job application.[2]
  2. Your written permission. The employer needs your written authorization before it asks the screening company for the report.[2][3]
  3. A warning before a rejection. Before turning you down based on the report, the employer must give you a copy of the report it relied on and A Summary of Your Rights Under the Fair Credit Reporting Act. The point is to let you review it and say whether it's correct.[2]
  4. Time to respond. The law doesn't set an exact waiting period, but one FTC opinion letter found five business days reasonable in the situation it addressed.[4]
  5. A final notice. If the employer goes ahead, it must tell you the decision was based on the report.[2] That notice should also say the screening company didn't make the decision, and that you can get a free copy of the report from the company within 60 days and dispute anything inaccurate or incomplete.[3]

Protected information

Screening vendors say they remove protected-class information, such as race, religion, disability, or health, from what employers see, so it can't factor into the decision.[5] If a report you receive includes that kind of information, or you believe it was used against you, that's worth raising.

Your passwords

Nearly half the states have laws that bar employers from asking applicants for social media login information, asking them to open their accounts in front of the employer, or requiring them to change privacy settings or add someone as a contact.[6] These laws protect private access. They don't stop an employer or vendor from reviewing what's already public.

If you get a pre-adverse action notice

SituationWhat to do
The flagged content isn't yours (wrong person, similar name)Tell the employer right away, and dispute it with the screening company named in the notice.
It's yours, but taken out of context (a movie quote, sarcasm, a news share)Respond to the employer in writing with the context. Keep it short and factual.
It's yours and it's fairOwn it briefly. Say what's changed, and that you've removed it.
It includes protected informationPoint that out in your response. It shouldn't have been part of the decision.

Know what's there before anyone else does

Your rights kick in after a report exists. The easier path is making sure there's little to report. PruneSocial lets you review supported text from your own account exports against the same published categories first, privately. See how to clean up your social media before applying.

This page explains general rules. It isn't legal advice, and state laws can add protections.

See what your own history looks like

PruneSocial scores supported text activity from your own account exports against publicly documented screening categories and gives you one specific cleanup action for anything flagged. Try a free 50-item preview first.

Start a free preview

Related guides

Sources

  1. FTC staff closing letter to Social Intelligence Corp., May 9, 2011
  2. FTC: Using consumer reports, what employers need to know
  3. First Advantage: FCRA customer information
  4. StarPoint Screening: What employers must know about the FCRA
  5. Fama: What is social media screening?
  6. Nolo: State laws on social media password requests by employers